Shop Manager

Jacob’s Well Charity-Plus Shop Manager (Job Share)

You are responsible for the day to day running and management of Jacob’s Well Charity-Plus shop. This includes;

Sharing the Christian message and demonstrating the love of God in an appropriate way with members of the public and volunteers who come into the shop.
Helping customers with their sales and questions. Treating all customers with respect, and fostering a loving, caring community in the shop.
Recruiting, training and providing leadership to the volunteers regarding the daily tasks that the volunteers will undertake.
Ensuring that there is an adequate level of stock for all the items that we sell. Ordering new books, cards, craft and other items as required.
Ensuring that all the second hand items coming into the shop are sorted, priced and displayed attractively
Running the cafe, and being available to talk and listen to customers who come into the cafe area.
Overseeing the financial administration, including making sure that all moneys received are correctly recorded and accounted for, paying bills and banking.
Making customers aware of how they can help in the international aid work and appeals of Jacob’s Well.
This is a job share.

Skills and character requirements

Jacob’s Well Charity-Plus shop is a centre that is explicitly Christian, which is run in partnership with local churches. It is a requirement that the shop manager is an active Christian believer who is in regular attendance at and in good relationship with a local church. To fulfil this role, we expect you to exhibit the following characteristics;

A Caring attitude, treating every person as if they are special to God, regardless of their life-style, status, age, health or their personal or religious views.
Eager and able to share the love of God and the gospel message in an appropriate way with customers. This would include, listening to people, sharing testimonies & other relevant life experiences, explaining the Christian message and praying for people’s needs, including praying for physical healing.
A heart for Christian unity
An ability to be flexible.
An ability to balance the demands of running a business and caring for all the people who come in.
Be good at listening and talking to people, including answering questions, communicating tasks, sorting out difficulties and working with others.
Able to multi-task, handle stress and cope with constant interruptions!
Able to take initiative, work by yourself and manage your own time-table.
Willing to follow directives from the organisation’s leadership.
Competent level of I.T. skills including a basic knowledge of Excel, an ability to search and buy items over the internet and to do emails.
A basic food handling certificate is preferred.
We would also expect you to behave at all times in a manner that is appropriate for a representative of a Christian charity.

Hours & Salary

You are contracted to work for 18 hours per week, or 3 days from 10 – 4pm, currently Monday, Wednesday and alternate Thursdays or Saturdays. There may be some flexibility on which days of the week you work., Your rate of pay is tied to the National Living wage (different to the Minimum wage), currently £10.90 per hour.

Closing date 1^st November 2023 Interviews scheduled for Friday Nov 3rd

Jacob’s Well has run a Christian bookshop and charity shop in Beverley for over 30 years. However, a few years ago we changed the concept to a Charity-Plus Shop. More than a normal Christian book shop, a charity shop or coffee bar, our Charity-Plus Shops combine elements from all three to create a community hub where dozens of people with no church connections come into contact with God’s love every day.

Charity-Plus Shops are …

a place with an atmosphere of God’s presence.
a place of welcome, where believers can share the love of God with all who come in.
a friendship centre where people can find welcome, support or a listening ear.
a community hub, where Christians from the different churches can meet each other and learn about what’s going on.
a resource centre, where believers from every denomination can find materials to help them grow in their faith.
a way to engage in changing the world by helping the poor overseas and furthering the development of the third world.
an interface between the church and the market place – where hundreds of customers will come into contact with the love of God.
a place where churches work together to provide a light in the market place and a window into the developing world

About Jacob’s Well Appeal

Since 1984 Jacob’s Well Appeal has been working in over 30 countries, including Afghanistan, Romania, Ghana, Burkina Faso, Pakistan, Philippines and Kenya. From our offices and large warehouse in Beverley we continue to the change the world one life at a time by supplying

Medical aid
Agricultural equipment and projects
Educational supplies and projects
Tools and building supplies
Emergency disaster relief
Small business start-up schemes
Sponsoring children in the third world
Volunteers willing to go abroad and make a difference